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My Requests

The My Requests page (/my-requests) lists every access request you have submitted across all knowledge bases.

Opening the pageโ€‹

Two ways to get here:

  • ๐Ÿ”” Click the notification bell in the top-right header โ†’ My Requests
  • Or click your name in the header โ†’ New Request โ†’ after submitting, you can navigate to /my-requests

What you seeโ€‹

A simple table with these columns:

ColumnMeaning
ApplicationThe name of the knowledge base you requested
StatusA coloured chip showing the request's state

Status valuesโ€‹

ChipMeaning
pending (grey)The administrator hasn't reviewed your request yet
approved (green)You now have access โ€” open the KB from the Apps Dashboard or jump into Chat
rejected (red)The administrator declined the request

Paginationโ€‹

If you have many requests, the table paginates 5 or 10 rows depending on screen width.

Actions you can takeโ€‹

For now, this page is read-only:

  • You cannot cancel a pending request from the UI.
  • You cannot delete old approved or rejected entries.
  • You cannot re-send a request without first having it deleted by the admin.

If you submitted a request by mistake, contact the KB administrator (their email is shown to you immediately after submission and is also in the notification email they received).

Notificationsโ€‹

You will not receive a real-time push notification when a status changes. The Status chip on this page is the source of truth โ€” refresh the page to see the latest state. You will also receive an email when the admin acts:

Admin actionEmail you receive
ApprovesSubject: Access Granted: {KB name} โ€” includes a button to open the KB
RejectsSubject: Join Request Update: {KB name}