Creating an Application
Only Super Admins can create new knowledge bases in Genie. Once created, the creator automatically becomes the KB Creator and can manage the application — invite users, add documents, etc.
User Management
This page covers how owners and administrators manage who can use a knowledge base.
Uploading Documents
KB administrators upload documents through the same 3-step wizard used to create or edit a knowledge base. This page covers what happens during and after upload.
Deleting Documents
KB administrators can remove individual documents from a knowledge base. This page explains how, what it affects, and when it's blocked.
Pending Requests
When users submit access requests for a knowledge base you administer, you review them on the User Requests page.